MyIRC & IRC Application FAQs

Please note: Your MyIRC account is completely separate from any other RORC website account you may have and is only valid for the MyIRC application on MyIRC.rorcrating.com.

• What should I do if I forget my username and password?

  Your Username and Password are confirmed in the activation email you receive when you first set up the account, please check your emails to find the information and keep this information safe for future use.

  If you have lost your Password please use the ‘lost password’ button on the login page.

  If you have lost your Username, contact the Rating Office.  Please do not register again with a different username as you will not be able to link to your boat.

• New user: what should I do if I do not receive a validation email?

  You should receive an email shortly after creating your user account but sometimes this can take some time depending on your email provider. If you have not received an email first check your spam filter as they often get misdirected there. If you still have not received one please email or call the Rating Office with your username and we will manually approve your account.

  Remember to keep the activation email as it includes a record of your Username and Password.

• I have failed to log in 3 times and it will not let me try again. What should I do?

  First, click on the ‘logout’ button to the top right hand side of the screen. This will reset it so that you can try again. Then make sure you have clicked the activation link that you have received by email and double check that the user details that you are entering are correct (please note that usernames and passwords are case sensitive). If you still cannot log in please contact the rating office.

• I can’t see any option to revalidate, what do I do?

  To be able to revalidate you first need to link your boat to your MyIRC account. To do this you need to click on the ‘Add My Boat’ option on the front page of MyIRC. This will ask for your certificate number and post code (as shown on the last valid certificate) so that it can find your boat in the database. Once you have added your boat to your account you will be able to revalidate it from the front page.

  If you experience any problems with this please contact the Rating Office.

• I have entered my details but the system cannot find my boat.

  Please make sure you are entering the certificate number and not your sail number, and that the certificate number and that the post code appear exactly as it is written on the last certificate. If they are correct it may be one of the following issues:

  • If the last certificate was issued to a previous owner it may still be linked to their account – please contact the Rating Office to release it; and also check that you have the latest valid certificate with the most recent rated data to check through before revalidating.
  • If your boat was last rated over 10 years ago we will usually require a new application to be completed. Please contact the Rating Office to check this and if necessary also request a copy of the most recent certificate.
  • For any other issues please contact the Rating Office.
• I am the new owner of a boat rated last year. How do I revalidate?

  If you are the new owner of a boat that was IRC rated in the last 10 years you can revalidate through MyIRC provided that you have the certificate number and post code that was on the last certificate. This should be available from the previous owner.

  If the last certificate was issued to a previous owner it may still be linked to their account – please contact the Rating Office to release it; and also check that you have the latest valid certificate with the most recent rated data to check through before revalidating.

  If your boat was last rated over 10 years ago we will usually require a new application to be completed. Please contact the Rating Office to check this and if necessary also request a copy of the most recent certificate.

  For any other issues please contact the Rating Office.

• How do I revalidate my shorthanded / secondary certificate?

  From January 2023 the shorthanded certificate will be incorporated into the new secondary certificate, and there are more data that may vary from the primary certificate (see rule 8.2.1). When you revalidate an expired shorthanded certificate you will receive a secondary certificate.

  Due to the way that the IRC database works your shorthanded / secondary certificate will have a different certificate number to your primary certificate. This means to re-validate it you first need to add your boat to your account again using your shorthanded / secondary certificate number. Once you have done this you can re-validate in the same way as with your primary certificate. Note that we can only issue a secondary certificate once you hold a valid primary certificate.

   

• Can my Sailmaker apply for trials online on my behalf?

  To make it possible for your Sailmaker to apply for a trial on your behalf through the website you first need to add them as a ‘restricted user’. To do this you will need their email address. Once you have added them as a restricted user and their account has been activated they will be able to log on and request trials. You can remove restricted users from your account by clicking the delete option next to their name.

• I am trying to change some data but it won’t accept it

  Please ensure you are entering the new data in the left hand, blank column.   The right hand column shows the last rated data for your reference and cannot be overwritten in MyIRC.

• My new data is coming from my sailmaker/measurer, but it won’t let me proceed without completing the data

  Please ensure you have ticked Yes at the top of the page to say the data will be coming from the sailmaker / measurer and have input their name in the box.

  On rare occasions, it still will not let you proceed (perhaps browser dependent) – we apologise for this and ask that you please input 0 (zero) into each field before proceeding.

   

• I have entered my details into all of the fields marked with an asterix but it is telling me that I haven’t.

  If you are using the Firefox browser, currently some fields may appear misaligned. If the system is claiming that you have not entered your details into all the required fields please fill in any remaining blank fields with a full stop. This should resolve the problem.

• I have a problem with MyIRC that is not covered here, how do I contact you?

  Please email us with your query or call us on 01590 677030.

  If you are sending an email please make sure you include your name, your boat’s name, sail no. and design and your MyIRC user name (if you have already registered).